Care made simple, personal,

and human again.

Imagine your tasks running themselves. With Flowline, centralize operations, ditch tedious work, and free your team to innovate and grow.

Book a Demo

Book a Demo

Start free pilot

Start free pilot

Care made simple, personal,

and human again.

Care made simple, personal, and human again.

MyCare Mate is an Australian-built NDIS management app and cloud platform that helps providers manage participants, rosters, compliance, and NDIA billing all in one place, from any device.

Book a Demo

Book a Demo

Start free pilot

Start free pilot

Why providers struggle

Running a NDIS service shouldn’t feel like paperwork overload.

Why providers struggle

Running a NDIS service shouldn’t feel like paperwork overload.

Why providers struggle

Running a NDIS service shouldn’t feel like paperwork overload.

Hours lost to admin & billing errors

Manual paperwork, duplicated entries, and confusing claim rules drain valuable time that should be spent on actual support not fixing avoidable admin mistakes.
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Scattered staff rosters & compliance records

When schedules, certifications, and audit documents live across spreadsheets, emails, and folders, it becomes hard to stay organised, compliant, and audit-ready.

Rejected NDIA claims

Small coding errors, mismatched line items, or incomplete documentation often lead to claim rejections, delaying payments and creating unnecessary back-and-forth for teams.
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Poor visibility of participant goals & outcomes

Without a clear, centralised view of participant needs, goals, and progress, providers struggle to deliver consistent, person-centred support and risk missing key reporting requirements.

Everything you need, in one place

Category

What it does

Why it matters

Participants & Workers
Store profiles, checks, consents, and documents with automated expiry alerts.
Stay NDIS-compliant and audit-ready.
Smart Matching & Rostering
Match participants and workers by skills, preferences, and location.
Better continuity of care, less travel time.
Session Notes & Reporting
Record support delivered, mileage, outcomes, and incidents (online or offline).
One click to complete compliance notes.
NDIS Billing & Claims
Validate sessions against the latest NDIS price guide.
No more rejected claims — just upload and get paid.
Integrations
Works with Xero, MYOB, Deputy, and Humanforce.
Seamless finance and payroll workflows.
Analytics & Dashboards
Track utilisation, budgets, and performance.
Make data-driven decisions fast.

Your team can use MyCare Mate anywhere, anytime.

Support workers record notes instantly after each visit.

Easy to connect with client, understand the right care that they need

Coordinators can update rosters or approve sessions in seconds.

Finance teams export NDIA claims with one click.

Managers can see budgets, utilisation, and incidents, in real time

Everything you need, in one place

Category

What it does

Why it matters

Participants & Workers
Store profiles, checks, consents, and documents with automated expiry alerts.
Stay NDIS-compliant and audit-ready.
Smart Matching & Rostering
Match participants and workers by skills, preferences, and location.
Better continuity of care, less travel time.
Session Notes & Reporting
Record support delivered, mileage, outcomes, and incidents (online or offline).
One click to complete compliance notes.
NDIS Billing & Claims
Validate sessions against the latest NDIS price guide.
No more rejected claims — just upload and get paid.
Integrations
Works with Xero, MYOB, Deputy, and Humanforce.
Seamless finance and payroll workflows.
Analytics & Dashboards
Track utilisation, budgets, and performance.
Make data-driven decisions fast.

Slide right for full breakdown →

Your team can use MyCare Mate anywhere, anytime.

Support workers record notes instantly after each visit.

Easy to connect with client, understand the right care that they need

Coordinators can update rosters or approve sessions in seconds.

Finance teams export NDIA claims with one click.

Managers can see budgets, utilisation, and incidents, in real time

Everything you need, in one place

Category

What it does

Why it matters

Participants & Workers
Store profiles, checks, consents, and documents with automated expiry alerts.
Stay NDIS-compliant and audit-ready.
Smart Matching & Rostering
Match participants and workers by skills, preferences, and location.
Better continuity of care, less travel time.
Session Notes & Reporting
Record support delivered, mileage, outcomes, and incidents (online or offline).
One click to complete compliance notes.
NDIS Billing & Claims
Validate sessions against the latest NDIS price guide.
No more rejected claims — just upload and get paid.
Integrations
Works with Xero, MYOB, Deputy, and Humanforce.
Seamless finance and payroll workflows.
Analytics & Dashboards
Track utilisation, budgets, and performance.
Make data-driven decisions fast.

Slide right for full breakdown →

Your team can use MyCare Mate anywhere, anytime.

Support workers record notes instantly after each visit.

Easy to connect with client, understand the right care that they need

Coordinators can update rosters or approve sessions in seconds.

Finance teams export NDIA claims with one click.

Managers can see budgets, utilisation, and incidents, in real time

Pricing Overview

Transparent, flexible plans for every provider.

Category

What it does

Why it matters

Starter
Up to 50 participants
Rostering, billing, NDIA export, reports
Professional
51–300 participants
+ Integrations, custom branding, SSO
Enterprise
Multi-site & franchise
+ Private cloud, API access, dedicated support

Pricing Overview

Transparent, flexible plans for every provider.

Slide right for full breakdown →

Category

What it does

Why it matters

Starter
Up to 50 participants
Rostering, billing, NDIA export, reports
Professional
51–300 participants
+ Integrations, custom branding, SSO
Enterprise
Multi-site & franchise
+ Private cloud, API access, dedicated support

Pricing Overview

Transparent, flexible plans for every provider.

Category

What it does

Why it matters

Starter
Up to 50 participants
Rostering, billing, NDIA export, reports
Professional
51–300 participants
+ Integrations, custom branding, SSO
Enterprise
Multi-site & franchise
+ Private cloud, API access, dedicated support

Slide right for full breakdown →

NDIS-registered & Not-for-profit discounts available.

Why Providers Choose MyCare Mate

100% Australian-owned & hosted

Built, supported, and securely hosted in Australia ensuring your data stays local, protected, and aligned with Australian privacy and NDIS compliance standards.

Built by health professionals, for care professionals

Designed around NDIS workflows, not generic CRM logic

Proven pilot results , fewer rejections, faster payments, happier staff

Ready to simplify your NDIS operations?

Book a 20-minute demo and see how easily you can manage care, compliance, and claims — all in one platform.

Start free pilot

Book a Demo

NDIS-registered & Not-for-profit discounts available.

Why Providers Choose MyCare Mate

100% Australian-owned & hosted

Built, supported, and securely hosted in Australia ensuring your data stays local, protected, and aligned with Australian privacy and NDIS compliance standards.

Built by health professionals, for care professionals

Designed around NDIS workflows, not generic CRM logic

Proven pilot results , fewer rejections, faster payments, happier staff

Ready to simplify your NDIS operations?

Book a 20-minute demo and see how easily you can manage care, compliance, and claims — all in one platform.

Start free pilot

Book a Demo

NDIS-registered & Not-for-profit discounts available.

Why Providers Choose MyCare Mate

100% Australian-owned & hosted

Built, supported, and securely hosted in Australia ensuring your data stays local, protected, and aligned with Australian privacy and NDIS compliance standards.

Built by health professionals, for care professionals

Designed around NDIS workflows, not generic CRM logic

Proven pilot results , fewer rejections, faster payments, happier staff

Ready to simplify your NDIS operations?

Book a 20-minute demo and see how easily you can manage care, compliance, and claims — all in one platform.

Start free pilot

Book a Demo

Download MyCare Mate App Now!

Whether you're here to receive compassionate care or offer meaningful support, it takes just minutes to get started. Connect, schedule, and thrive right from your phone.

Get Started with MycareMate

Get Started with MycareMate

Need Help or Have Questions?

We’re here to support you whether you’re just getting started or need assistance along the way.

info@mycaremate.com.au

+61447359305

Care that fits your life.

Social Media

Facebook

Instagram

LinkedIn

YouTube

Crafted with ❤️ by UNJ.Digital

Download MyCare Mate App Now!

Whether you're here to receive compassionate care or offer meaningful support, it takes just minutes to get started. Connect, schedule, and thrive right from your phone.

Get Started with MycareMate

Get Started with MycareMate

Need Help or Have Questions?

We’re here to support you whether you’re just getting started or need assistance along the way.

info@mycaremate.com.au

+61447359305

Care that fits your life.

Social Media

Facebook

Instagram

LinkedIn

YouTube

Crafted with ❤️ by UNJ.Digital

Download MyCare Mate App Now!

Whether you're here to receive compassionate care or offer meaningful support, it takes just minutes to get started. Connect, schedule, and thrive right from your phone.

Get Started with MycareMate

Get Started with MycareMate

Need Help or Have Questions?

We’re here to support you whether you’re just getting started or need assistance along the way.

+61447359305

support@mycaremate.com

Care that fits your life.

Social Media

Facebook

Instagram

LinkedIn

YouTube

Crafted with ❤️ by UNJ.Digital